Innovative ICT Solutions

Application Development & Customization

Technology Stack includes PowerApps, Python, Azure DevOps, Flutter, Dart, .NET, PHP, Android Studio

Secure, Scalable & Future-Ready

Solutions leveraging AI, cloud, IoT, and blockchain technologies

End-to-End Lifecycle Management

Covering UI/UX, backend development, API integrations, security, and DevOps

15+ Years of Application Delivery & Support at PDO

Proven track record in digital innovation

Development of Large Scale Applications

Experience in Developing and Managing National Platforms, such as Naql, Nafadh and Makeen

Large Applications Developed Including: NAQL, MAKEEN & NAFADH

Managed Services

Delivering Nationwide Digital Transformation Through ICT Managed Services, Software Development, Telecom Infrastructure, Call Center Solutions, and Smart Platforms

INFRASTRUCTURE & TELECOM IMPLEMENTATION AND SUPPORT

End-to-end deployment and management of cutting-edge infrastructure and telecom solutions, ensuring stability and scalability for future growth

Managed Services Excellence

Making History: The First Wholly Omani-Owned Company to Secure PDO's Integrated Service Contract!

Pioneering Success: Proud to be the First to Secure OQ's Inaugural Managed Services Contract!

APPLICATION SUPPORT AND CONTINUOUS ENHANCEMENT

Expert maintenance and optimization of critical applications, driving innovation and aligning with evolving business goals

SERVICE EXCELLENCE GOVERNED BY SLA'S

Commitment to excellence through rigorously defined Service Level Agreements, delivering measurable outcomes and exceeding client expectations

Proudly 100% Omanized: Our Service Desk has been setting the benchmark in excellence—consistently meeting and exceeding SLA & KPI targets for over a decade. With 10+ years of seamless support, we ensure reliability, efficiency, and world-class service, right from the heart of Oman.

Telecom & Networking Services

GLOBCOM delivers comprehensive Telecom and Network Services, designed to support mission-critical communications infrastructure for public and private sector clients.

FTTX

Successfully completed more than 40,000 end user connections and deployed over 4,000 kilometers of fiber optic cable.

Awarded Safest Contractor in 2019

In-Building Solutions

More than 5000 Antennas installed including cables, splitters TER room DAS Equipment

Testing, Optimization and Rectifications

Delivered more than 50 Telecom Towers Across the Sultanate

Tower heights ranging from 40 to 90 m in height.

Telecom Towers Construction

Consultancy Services

GLOBCOM offers a robust suite of Consultancy Services tailored to support organizations in achieving digital transformation, operational efficiency, and strategic growth

Digital Transformation Consulting

Help organizations adopt and implement digital technologies. Strategic planning, roadmap development, and technology adoption

IT Strategy and Business Analysis

Provide expert guidance on aligning IT with business goals. Expert Project Managers and Business Analysts to lead and support projects

Implements tools and processes for data-driven insights. Offer Proof of Concept (PoC) projects in analytics

Data Analytics & Process Improvement

Contact Center Services

Delivering High-quality Customer Interaction Management Across Multiple Platforms, Designed to Meet the Needs of Various Sectors Including Government and Private Enterprises

Comprehensive Multi-Language Support

capability to answer in 4 languages

Advanced Technology Platform

• Call queuing and priority handling.

• Skills-based routing to direct calls to the best-suited agent.

• Real-time dashboards and detailed reporting.

• Call recording for compliance and training.

• CRM integration for streamlined customer management.

Highly Structured Support Levels

Provision of 1st, 2nd and 3rd line support for technical call center support

Contact Our Expert Team

Get in touch for tailored solutions in digital transformation, ICT services, and more. We're here to support your business needs.

Inquiry

info@globcom.om